Research supports the belief that increased empathy between senior living staff and residents strengthens positive relationships. However, questions remain on how to increase empathy. This case study of a storytelling program for Life Plan Community residents and staff shows evidence that the experience strengthened social connections and empathy among participants in just four sessions.

In this Orange Paper, you’ll learn:

• How the pilot program was implemented and participant reaction to the program
• The range of benefits to both residents and staff members in the pilot program
• Tips for setting up a successful staff-resident storytelling program